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Frequently asked questions
What is the waiting time for an order?
Typically, it takes up to 14 business days*. This is because all products are made to order, so as to avoid overproduction, in line with the slow fashion philosophy.
*For orders placed during a promotion or during a peak order period, this time may be extended. We will keep you updated on the estimated order processing time via email.
My order hasn't shipped yet, but I'd like to make changes. Is that possible?
Yes. In such a situation, please contact us at noszesztuke.sales@gmail.com
Can I return products?
Yes, any product can be returned.
- For made-to-order products (marked with a lead time of up to 14 business days), the returned product must be delivered to our premises within 7 days from the delivery date.
- For products available in the "In stock" tab, the return notification period is 14 days from the delivery date.
For a return to be accepted, the product must show no signs of use and should be returned with all tags.
You can make a return here.
Can I exchange the product for another one?
Yes. We do exchange products if they are a different size or color. It's not possible to exchange a product for a different model. You have 14 days from the date you receive your package to request an exchange.
You can make an exchange here .
Do you ship to other countries?
Yes. You can change your shipping country in your shopping cart. If the country you'd like to order to isn't listed, please email us at noszesztuke.sales@gmail.com
































































































































































































































